Q1: What are the effects of the moxibustion instrument?
Essentially, the effect of electronic moxibustion instruments is not significantly different from that of traditional moxa sticks. Simply put, daily moxibustion is a beneficial lifestyle and habit that can eliminate damp and cold from the body, quickly restore vitality, and enhance immunity.

Q2: Who needs moxibustion the most?
1) Sub-healthy people: Those who often feel unwell and depressed, but typically show no significant issues during medical
check-ups;2) Sedentary workers: Those who sit for long periods each day, resulting in back and leg fatigue, and general lethargy;
3) Night owls: Individuals who sleep late and feel groggy during the day, with poor concentration and unstable emotions;
4) Those who dress lightly: People who wear insufficient clothing during the cold weather, often experiencing cold hands and feet;
they have a higher risk of rheumatism and arthritis;
5) Healthy population: For those without any health issues, moxibustion serves as a preventive health practice to achieve the
effect of preventing diseases before they occur.

Q3: What are the precautions for using the moxibustion instrument?
1) Avoid moxibustion when overly full or hungry, or after excessive alcohol consumption; 2) After using the device, let the fan
run for 5 minutes to cool down before turning off the power;
3) Wait for 30 minutes after shutting down the device before cleaning the moxa wool box to prevent burns;
4) Do not drink iced or cold water immediately after moxibustion;
5) It is recommended to perform moxibustion after bathing, and avoid bathing or exposure to cold air within 4 hours after
moxibustion;
6) Those who have undergone implant surgery, have experienced internal bleeding, have a pacemaker, or are insensitive to heat
should not use moxibustion;
7) If symptoms such as dizziness, pale complexion, nausea, and sweating occur, stop using the device immediately and rest in a
lying position;

Q4: Who is the ideal buyer for the moxibustion instrument?
In China, our company typically supplies products and services to beauty centers. Moreover, our instruments can also be used as
home healthcare tools. Additionally, the usage of the instrument can be controlled by our exclusive IC card, which helps provide
value for repeat purchases.

Q5: What is the warranty period for the moxibustion instrument?
We offer a 24-month warranty service from the date of receipt.

Q6: Do you provide professional training videos?
Yes. If required by the buyer, we provide professional technical training videos and offer 1-on-1 professional consultation
services.

Q7: Do you offer custom services (OEM & ODM)?
Yes. Buyers can access our customization services by paying a certain fee to become our agents, or by placing an order for more than 300 pieces of the instrument.